Copyright
© 1999 WGBH Educational Foundation

FREQUENTLY ASKED QUESTIONS Can I buy copies of the programs from this on-line collection? How can I arrange to visit the WGBH Media Library and Archives? Can you provide me with contact information for any of the people in the clips? Where can I get the QuickTime Player? I can't get one of the video clips to work. What should I do? I have found a factual error in one of the records. Whom should I contact? Can I buy copies of the programs from this on-line collection? Most programs are no longer available for distribution. Please refer to http://shop.wgbh.org and http://www.shoppbs.org for the latest catalog of programs available for distribution. [Back to Top] How can I arrange to visit the WGBH Media Library and Archives? Individuals wishing to visit the Archives should be engaged in educational research. Please see our access policies for further information. [Back to Top] Can you provide me with contact information for any of the people in the clips? WGBH Educational Foundation cannot provide the names, addresses, telephone numbers, or e-mail addresses of individuals, next of kin, estates, or related organizations for people who appeared in WGBH programs. To do so would violate WGBH's Privacy Policy. [Back to Top] Where can I get the QuickTime Player? QuickTime from Apple is one of the most popular Web plug-ins for interactive media. Downloading and installing QuickTime are easy and the plug-in is free from Apple. It will work on nearly any browser, whether you're using Netscape Navigator, Internet Explorer, or Safari. To download the current version of QuickTime, visit Apple at http://www.apple.com/quicktime. Choose "download" from the menu bar and enter your e-mail address in the box provided. Follow the directions for your system. [Back to Top] I can't get one of the video clips to work. What should I do? Please make sure you are running either Internet Explorer 5.5 or newer, Mozilla Firefox, or Safari, and make sure you have installed QuickTime properly. You can download installation instructions from Apple's site at http://www.apple.com/quicktime. Depending on your Internet connection, a few minutes may be required for the QuickTime movie to load before you can play it. [Back to Top] I have found a factual error in one of the records. Whom should I contact? Please contact the WGBH Archives with comments and questions. Please contact the WGBH Archives with comments and questions.